Click on a category tab below to select the FAQ library specific to your question.

Jump To...

3Doodler Start

Please note that the 3Doodler Start may become clogged if you reinsert a used strand with a chewed up end, or try to put extruded plastic back into the pen.

1) Begin by charging your 3Doodler Start, to ensure the motor is able to run at full power. This will take 45 minutes to 2 hours. Do not use the 3Doodler Start while charging.
2) Now that your pen is fully charged, try reversing the plastic by double clicking on the main button.
3) Please try reversing the pen while gently knocking the pen (with the Feed Port facing down) on a surface to dislodge the plastic strand.
4) If that does not work, try running the pen forward, while using a second strand of 3Doodler Start plastic to firmly push the plastic inside forwards. If there is a small jam, this should force the plastic through the pen and clear it out.
5) Finally, if the above hasn't worked, please cut off the tip of a new piece of plastic at a 45 degree angle. Insert that plastic into the pen, and run it through.


If none of these steps help, please contact our friendly customer service team by emailing help@the3doodler.com.

The 3Doodler Start DoodlePad only works with Eco-Plastic. Note that Eco-Plastic will fuse to the the 3Doodler Create DoodlePad and make it unusable. Please make sure that you are using the correct DoodlePad for your 3Doodler. If you are unsure, please contact our friendly customer service team by emailing help@the3doodler.com and we will be happy to assist you!

Please note that the foreign transaction fee is from your banking institution. Since we receive our payments overseas, and ship out our orders from overseas, some customer banking institutions may charge an international transaction fee. The only charge we administer is for that of the order you placed, which is reflected in the total displayed on the checkout page, as well as your invoice. Please contact your bank for further details, and don't hesitate to contact us if you have any further questions.

Completely. The 3Doodler Start Pen and Eco-Plastics are specifically designed to be completely safe for kids aged 6 years and above (for more details on why the box says 8+, read on). There are no hot parts on the pen, and our Eco-Plastic is made from food-safe, non-toxic, BPA-free, materials. Also, it is completely biodegradable in your household compost!

Why do we say ages 8+ on the box if the pen is safe for ages 6+? The 3Doodler Start has been tested for, and is safe for, all children aged 6+. However, as big believers in independent play, we recommend the 3Doodler Start for children ages 8+ for the most meaningful independent experience. A 6 year-old can certainly use the 3Doodler Start, but they may require parental supervision.

The plastic is warm, but completely safe to touch when it emerges from the tip of your 3Doodler Start. You can safely use your hands to shape your Doodles to perfection.

Please don't use the 3Doodler Start to Doodle on your skin, though.

One plastic strand Doodles to a maximum of ten times its original length once extruded by the pen. That means for every 3Doodler Start Eco-Plastic Strand, which is 6 in (15 cm) you get 40-60 in (100-150 cm) of Doodling, allowing for hours of play in each pack! The exact length will depend on how fast you draw and how thick or thin the lines of extruded plastic are.

Once fully charged, your 3Doodler Start will run wirelessly for anywhere from 45 minutes to 2 hours, depending on the rate of use.

Like any electronic tool, it’s good to give it a break. We suggest taking a 30 minute break after every 2 hours of continuous Doodling.

Filament that has been extruded out of the nozzle of the 3Doodler cannot be reinserted into the pen.

Our Eco-Plastic is made entirely from food-safe, non-toxic, BPA-free, material, and it is completely biodegradable in your household compost. Try it!

3Doodler Start Eco-Plastic will break down when in contact with soil (the exact breakdown time depends on the size of the Doodle), so the one thing we can’t recommend you make with your 3Doodler Start is a flower pot!

You need to start by “anchoring” your Doodle to a surface. We find that any sheet of paper works well for this. When Doodling, we recommend pressing down onto the paper until you can see a little blob of plastic come out. Make sure the plastic is sticking firmly to the paper. Once you have an anchor point, you can freely lift off the page or move around. Once you have reached the height you want, stop the extrusion, and hold the plastic in place for a few seconds to allow it to harden. Start slow, don’t Doodle too high, and then gradually work your way to the stars!

If you are having trouble you may need to press the pen more firmly into the paper. If you have any questions about this, please feel free to contact our friendly customer service team at help@the3doodler.com.

No, the 3Doodler Start is not compatible with any of the 3Doodler 1.0 or 2.0 products or accessories, including Plastic Strands, DoodlePad, Nozzle Set, JetPack, DoodleStand, or Foot Pedal.

The only exception is the Project Book, which we encourage using for 3Doodler Start projects too.

For more details, please feel free to reference our comprehensive compatibility chart here.

Yes, the 3Doodler is covered by a Limited Warranty in certain countries. Please see the terms of the Limited Warranty here.

It takes time to master the 3Doodler Start. Don’t let this stop you, though! You'll be surprised by how quickly your Doodling skills improve.

When starting out, you may find it easier to choose from the great projects in our 3Doodler Project Book that comes with your 3Doodler Start.  Just follow the simple visual instructions by tracing over the stencils, and then connect the pieces to get a great result. You can also find more stencils and projects for free at here: www.the3Doodler.com/community

If you’ve purchased the Super Mega Pack, you will also have 8 different themed DoodleBlocks™. These are 3D stencils with grooves that you can Doodle with to build a variety of projects!

Simply draw into the grooves of the DoodleBlock™ to form a shape. Wait 10-15 seconds for the plastic to harden, and then bend the DoodleBlock™ to release your Doodled shape. You can then fill in the shape if you want, making it more solid. Once you’ve traced all the pieces, you can then use your 3Doodler Start to join the pieces together to form your finished 3D creation.

The DoodleBlocks™ are great for creating an attractive and consistent shape, which you can then customize by using different colors or decorative additions to get a unique piece every time.

Red means the pen is warming up, or has been idle for while.

Green means that the pen is ready to be used, and this will turn to a slow flashing green when Doodling or a fast flashing green when reversing a strand.

Flashing yellow means it’s time to charge the pen, and it is also used to indicate that the pen is charging. The LED will change to solid yellow once the pen is fully charged.

Simply double click the orange button, which is the Stop/Start button, to reverse a plastic strand out of the pen. If the strand is too short to pull out of the Feed Port, please try gently tapping the pen, Feed Port down, on a hard surface such as a table while the pen is in reverse.  The short strand of filament should come right out. You may need to try this a couple of times. If you have any questions about this, please feel free to contact our friendly customer service team by emailing help@the3doodler.com.


Yes, you can! The 3Doodler Start Eco-Plastic adheres well to almost all surfaces, including fabrics, glass, wood, and metal. It will not adhere permanently and can still be removed by hand.

The 3Doodler Start is a fun tool for temporarily decorating your clothing and bags. It’s best to Doodle on rougher fabrics such as denim. The Eco-Plastic will stick well and survive some wear and tear, and probably a few washes too! We don’t recommended Doodling on fragile or loose knit fabrics as it may damage the fabric when you try to remove your Doodles. Please check with an adult first before decorating any clothing.

Due to the low operating temperature of the 3Doodler Start, Doodling directly onto surfaces, such as laminated coffee tables, flooring, and countertops, is completely safe and will not damage the surface.

The 3Doodler Start Eco-Plastic will stick more firmly to some clear plastic materials, such as Polycarbonate & PET, but is ultimately still removable with some effort and may leave marks behind.

Doodling on different surfaces also enables you to create different textures on your Doodles. For example, Doodling on glass gives a very smooth shiny surface, while Doodling on a rougher surface will create a unique, textured look to your Doodles. Experiment & have fun!

Yes, absolutely! We encourage it! Doodling with your 3Doodler Start directly onto your other plastic toys, such as LEGO or PlayMobil, will not damage them. Your Doodle will adhere nicely to the toys, but will still be removable by hand without damaging your toy.

The 3Doodler Start Eco-Plastic will stick more firmly to some clear plastic materials, such as Polycarbonate & PET, but will ultimately still be removable with some effort. Note that it may leave minor marks behind.

The 3Doodler Start is designed to be kid-safe with no hot parts. That being said, we don’t recommend drawing directly on skin, as the nozzle of the pen is warm and may be uncomfortable for some.

However, the 3Doodler Start Eco-Plastic is completely safe for skin contact, making it the perfect tool for creating wearable creations such as jewellery, masks, glasses, and even earrings!

Please take care not to get the warm plastic in your hair as it will be very hard to remove.

Yes you can. And you can do so almost immediately as the plastic cools and hardens very soon after leaving the pen. As long as the paint you are using  can adhere to plastic, it can help enhance your Doodles. Whichever paint you use, we recommend testing it on a small Doodle first! Also, please check with an adult first before using any paint product.

It’s better if you don't! We've found that leaving warm plastic in the pen accelerates the degradation of the plastic, and can cause issues with the pen over time.

The pen will generally stop extruding plastic or you will notice a marked slowdown in the extrusion speed. Just add a new strand, give it a gentle nudge if needed, and your 3Doodler should start extruding again. You'll still get a small amount of the old strand before the new one feeds in.

Yes of course, but before inserting the used strand into the 3Doodler please be sure to cut the tip of the strand so that it has a clean edge. This will help prevent jamming and other issues.

We will be releasing more filaments for the 3Doodler Start very soon! We are committed to introducing new and innovative colors on a regular basis, so sign up for our newsletter to receive updates from us here: www.the3doodler.com/community

No. The 3Doodler Start Eco-plastic was specifically developed for the 3Doodler Start pen only. The Eco-Plastic is a unique formula that melts at low temperatures, so it is safe for young users. It’s not possible to use other 3Doodler plastics, such as ABS, PLA or FLEXY, in your 3Doodler Start. If you have any questions about this, please feel free to contact our friendly customer service team at help@the3doodler.com.

No. The 3Doodler Start Eco-plastic was specially developed for the 3Doodler Start pen, so that young users can safely Doodle at lower temperatures. Inserting third party filaments into the 3Doodler Start will cause irreparable damage to your device, and void the warranty.

The flexibility and brittleness of your creation is really up to you as the creator. You can make pieces thicker by going back and forth and joining the strands, or you can go very slowly to make a thick strand that will be less flexible. This allows you to make stronger doodles that are able to act as supporting structures.

Alternatively, you’ll create more brittle strands if you move the pen faster. The benefit of this is that thinner strands tend to be very flexible. If thinner, they are not easy to break, but they cannot support the weight of other objects.

So, in short, it’s up to you as a user to use technique and skill, which you’ll develop over time, to determine what you want from your 3Doodles.

Yes! All the 3Doodler pens are ambidextrous pens. One of the inventors is a leftie!

The 3Doodler Start is sold with a micro USB charging cable, so you can charge it via any powered device with a USB port. It takes anywhere from 45 minutes to 2.5 hours to charge up fully.

Once you see the LED light on your 3Doodler Start pen turn to flashing yellow, you should plug it in to charge right away.

We do not recommend using the 3Doodler Start while it is charging.

The 3Doodler Start takes approximately 1 minute to warm up. When you first turn the 3Doodler Start on, the indicator light will be red. Once the pen is ready to use, the indicator light will turn green. If the light has been red for some time, the 3Doodler Start pen may have gone into idle mode. Clicking the button will begin the warm up process again.

No. The 3Doodler Start is incredibly quiet. You’ll hear the small motor start and stop when you click, but when it’s extruding you’ll barely hear anything.

No. Our Eco-Plastic is made entirely from food-safe, non-toxic, BPA-free materials, and it is completely biodegradable in your household compost!

The chemical properties will not change when re-exposed to heat, so the plastic will remain completely safe and non-toxic.

If you dip your finished Doodle in hot water or place it next to a heat source (with adult supervision), the plastic will soften and your Doodle may lose its original shape. However, you can use this method to change the shape your Doodle, if you wish.

It means there has been failure inside the pen. If this happens, please contact 3Doodler customer service by emailing us at help@the3doodler.com.